Help Center
Follow these steps to register, recharge, use temporary verification and manage rental numbers.
1. Register and sign in
Verify a valid email, set a password of at least 8 characters and complete registration. Sign-in requires a 4-digit image captcha and remains active for 10 days.
2. Recharge your balance
Open Recharge, choose an enabled channel and payment method, then select a fixed amount or enter a custom amount above the minimum. Balance is credited after a valid payment callback.
3. Use temporary verification
- Choose Temporary Verification and a service on the home page.
- Confirm the live price, get a number and use Copy Number.
- The site checks every 10 seconds; use Copy Code when the SMS arrives.
- Cancel for a refund if no code arrives within 10 minutes; timeout refunds automatically.
4. Buy and manage a rental number
- Choose Long-term Number, a service and a 7, 30 or 90-day term.
- Wait for the live rental quote before purchasing.
- Manage the number, messages, expiry and renewal status from Rentals.
- Auto-renewal is off by default; keep enough balance before enabling it.
5. Review orders and refunds
Orders shows temporary verification records, codes, charges, refunds and reactivation. Rental records are managed separately under Rentals.
6. Favorite services
Click the empty star in the service list. A gold star pins the service; click again to remove it. Member favorites sync to the account.
7. Troubleshooting
- Use Ctrl + F5 if page styles appear outdated.
- If pricing is unavailable, select the service and term again.
- Keep the order number and payment receipt if credit is delayed.
- If the issue remains, send details and a screenshot through support.